Author Archives: Raphael Kromer
Do you know your psychogram on Facebook and Twitter?
If you do not know your psychogram on Facebook or Twitter you can use the online Tool from Cambridge University. With this tool you can see what predictive analytics and Facebook/Twitter knows about your personality. Cambridge University is not related to Cambridge Analytica. Cambridge University is located in the U.K. and is a really renowned […]
If the postman rings more often…
We wish you and your family a Merry Christmas and a good start in 2018. Your Tell´em box Team
Car owner satisfaction – Volkswagen missed chance of loyal customers
In the study from “Consumer Reports” Volkswagen fell in the rankings of customer satisfaction from place 16th to 24th. The whole ranking can be found here: Ranking car owner satisfaction Car Brands Ranked by Owner Satisfaction – Consumer Reports With “Dieselgate” Volkswagen has the unique chance to win very loyal customers. It is scientifically proven […]
Lufthansa and United Airlines are listening to their customers
Lufthansa marketing director Alexander Schlaubitz defines premium as the ability to respond to their customer needs. Lufthansa is working on the possibility to capture customer needs with the help of digital tools. The year 2017 is the year of digitalization for him. You find the complete interview of W&V here. Oscar Munoz is the CEO […]