Author Archives: Raphael Kromer

Car owner satisfaction – Volkswagen missed chance of loyal customers

In the study from “Consumer Reports” Volkswagen fell in the rankings of customer satisfaction from place 16th to 24th. The whole ranking can be found here: Ranking car owner satisfaction Car Brands Ranked by Owner Satisfaction – Consumer Reports With “Dieselgate” Volkswagen has the unique chance to win very loyal customers. It is scientifically proven […]

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Happy Easter

We wish you Happy Easter! Your Tell´em box team

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Lufthansa and United Airlines are listening to their customers

Lufthansa marketing director Alexander Schlaubitz defines premium as the ability to respond to their customer needs. Lufthansa is working on the possibility to capture customer needs with the help of digital tools. The year 2017 is the year of digitalization for him. You find the complete interview of W&V here. Oscar Munoz is the CEO […]

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Campaign for donations: “World Champions for Children”

Not everybody has the opportunity to celebrate a happy Christmas. That is why we have decided to help children who really need our support and started a campaign for donations with Marie Lang. Marie is the current 8th times World Champion in Kickboxing. We will support children from the “Boxt euch durch München” institution. (Boxt […]

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Big Data lecture at business club Stuttgart

Data analytics is not only providing a benefit for the NSA or BND. Also the corporate sector can benefit from using big data analytics. Companies which are in the upper third of their area of business in terms of data-driven decisions on average got 6% per cent more profit. Dr. Raphael Kromer is giving a […]

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