Tag Archives: Lufthansa

Lufthansa and United Airlines are listening to their customers

Lufthansa marketing director Alexander Schlaubitz defines premium as the ability to respond to their customer needs. Lufthansa is working on the possibility to capture customer needs with the help of digital tools. The year 2017 is the year of digitalization for him. You find the complete interview of W&V here. Oscar Munoz is the CEO […]

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